100 Ways To Improve (February)
Sunday, February 15th, 2009by Larry Williams
I am pleased to offer a brand new series that will run for the next 20 months. On the 15th of each month our readers will enjoy often forgotten about improvement techniques that can and will take your customer service efforts to the next level. This series is an excellent tool to share with your employees or to even post monthly in your workplace. Sometimes it’s the most simple adjustments that can have the most dramatic effect and change the public’s perception of your offerings. This series is taken directly from the pages of my book Mind Your Own Business. Enjoy!


As we launch into the second month of 2009, companies seek out additional ways to maintain profitability and even prosper in these economic times. If your business is successful and thriving, it is likely due to the policies and procedures that you have in place. If you find yourself struggling, it may be time to go back to the basics of customer service and sales in general. In sales as in life, one of the biggest keys to ANY relationship is communication. This is a continuing theme in the series Sales Success from A to Z, and we now continue with D to F in Sales Success.
There is a saying that goes something like this, “Those who fail to plan…plan to fail”. Those words of wisdom are so true for many aspects of our personal and business life. At the beginning of each year we all seem to come up with thoughts and ideas for the months ahead, but how many of us actually implement them? Even if we do start implementing new ideas into our lives, how long do we successfully continue using them?
In today’s economy and with competition seemingly coming from all angles, it’s important to focus on the forces that you can change, and not those you can’t. You can’t control the economy or what your “competition” does, but you can control what YOU and YOUR Company can do about it. Below is the start of a series that will hopefully help you increase your sales and put you on the fast track to increased client satisfaction and company revenue. This continuing series will be published here on the Nevada Wedding Network on the first of each month.


